The Colorado Springs Airport has partnered with the Hidden Disabilities Sunflower organization to bring its Sunflower Lanyard program to COS. (Watch this 45-second short video to learn more about the program. )
The program helps people with hidden disabilities discreetly inform others – through the use of a Sunflower printed lanyard – that they have a disability that may not be readily apparent. The Hidden Disabilities Sunflower indicates to anyone approaching – especially those in customer service roles – a person wearing one of these items that the person may need more assistance and that their patience is appreciated.
Travelers may ask for a lanyard at the Airport’s Information Booth and determine for themselves when to wear them. Anyone who feels they have a hidden disability can request one. There are no prerequisites for asking for or wearing an item. When someone working at the airport sees someone wearing a Hidden Disabilities Sunflower-branded lanyard, they will then know that this person may need extra assistance/patience.
Frequently asked questions
Do I qualify to wear the Hidden Disabilities Sunflower?
There is no qualifying list of hidden disabilities. If you have a hidden disability and feel that you would benefit from wearing a Hidden Disabilities Sunflower product, please do.
Where at COS can I pick up a Hidden Disabilities Sunflower item?
The Airport’s Information Booth on the first floor near baggage claim.
If I have a lanyard or other Hidden Disabilities Sunflower item, what's my next step?
Wear the item anytime you want others to know that you have a hidden disability. At COS, we’ve provided information to our employees about the program, including airline, restaurant, retailer, and Transportation Security Administration personnel, to name a few.
Does wearing the lanyard give me access to expedited security screening?
Travelers should be aware that the Sunflower lanyard program does not authorize special privileges to the wearer. The program is only intended to signal to others that additional assistance or patience may be required. Travelers should continue to coordinate with their airline and/or TSA Cares (1-855-787-2227) for pre-travel questions and special accommodation arrangements.
Who should I contact if I have questions?
Ivette Rentas
Customer Relations Coordinator
719.550.1913 | Ivette.rentas@coloradosprings.gov